Get in Touch

We'd love to hear from you. Whether you have a question about an order, need styling advice, or just want to say hello — we're here.

Email Us

Email: hello@studiogloss.com

We aim to respond to all enquiries within 24 hours, Monday to Friday. For weekend messages, we'll get back to you first thing Monday morning.

Before You Write

You might find a quick answer in our FAQ page — we've covered the most common questions about shipping, returns, order tracking, and product quality there.

Order Enquiries

If you're getting in touch about an existing order, please include your order number and the email address used at checkout in your message so we can help you as quickly as possible.

Returns & Refunds

For return requests, please email us with your order number, the item(s) you'd like to return, and the reason. We'll send you a return authorisation within 24 hours. Full details in our Refund Policy.